Terms and Conditions

1. Acceptance of Terms

By using our services, you agree to be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using our services.

2. Service Description

We provide website hosting, malware scans, automatic issue removal, and notification of issues requiring your attention. Additionally, we perform weekly plugin updates and offer direct support for service inquiries.

2.1 Plugin and Theme Offerings

In addition to our core services, we offer and may resell plugins and themes produced by third-party providers, as well as some managed and developed by ourselves. These plugins and themes are available for purchase or integration into your website to enhance its functionality and design. Please note that the usage and support terms for third-party plugins and themes may be subject to separate agreements and policies provided by the respective producers. We recommend reviewing those terms and policies in conjunction with this agreement when using such products.

3. User Responsibilities

You are responsible for maintaining secure access credentials and addressing issues requiring your intervention as notified by our service.

4. Data Privacy

We are committed to protecting your data in compliance with relevant privacy laws. Please refer to our Privacy Policy for details on data handling.

5. Service Limitations

While we aim to provide secure and reliable services, we do not guarantee the complete elimination of all potential issues.

6. Plugin Selection Responsibility

You are solely responsible for selecting, installing, and managing plugins on your website. Our plugin recommendations are provided for guidance, but the final decision rests with you. We are not responsible for any consequences resulting from your plugin choices.

7. User-Generated Content Responsibility

You are solely responsible for any content you publish on your website. We do not assume responsibility for the accuracy, legality, or appropriateness of user-generated content. Ensure compliance with all relevant laws and guidelines.

8. ADA Compliance

ADA compliance services are not included in our standard offerings and are available as a separate package. Please contact us for details if you require ADA compliance services.

9. Acknowledgment of Third-Party Freelancers

We may engage third-party freelancers to assist in various aspects of our business operations. By using our services, you acknowledge and consent to the involvement of third-party freelancers. We take measures to maintain the confidentiality and security of your information.

10. Liability and Warranty

We provide no warranties, express or implied, regarding our services. Our liability is limited as described in the Limitation of Liability Clause.

11. Amendments and Updates

We may update these terms. Notice of changes will be provided. Continued use of our services after changes constitutes acceptance of the updated terms.

12. Governing Law and Jurisdiction

This agreement is governed by the laws of [Your Jurisdiction]. Any disputes will be resolved in [Your Jurisdiction]’s courts.

13. Contact Information

For inquiries or support, please contact us at techsupport@thelittledesigngroup.com.

By using our services, you acknowledge that you have read, understood, and agreed to these terms and conditions.

14. Liability Limitation Statement:

The Little Design Group and its affiliates shall not be held responsible for any direct, indirect, incidental, special, or consequential damages or losses, including but not limited to, loss of data, business interruption, or financial loss, resulting from the use of our services or any actions taken in connection with our services. We provide our services on an “as-is” basis, and while we make every effort to ensure their quality and security, we cannot guarantee their complete accuracy or suitability for your specific needs.

By using our services, you agree to indemnify and hold The Little Design Group and its affiliates harmless from any claims, damages, or liabilities arising from your use of our services. This includes but is not limited to claims related to website content, third-party plugins or themes, and any issues arising from your website’s functionality or performance.

Our liability is limited to the fullest extent permitted by applicable law. If you have any concerns or questions regarding this liability limitation statement, please contact us at techsupport@thelittledesigngroup.com.

This statement clarifies that The Little Design Group and its affiliates are not liable for certain types of damages or losses resulting from the use of their services and emphasizes that users are responsible for any claims or issues that may arise from their use of the services.

15. Scope of Work and Change Orders Statement:

At The Little Design Group, we are committed to providing you with high-quality services that meet your needs and expectations. To ensure clarity and transparency throughout our engagement, it is essential to define the scope of work and the process for any changes that may be required.

Scope of Work:

The scope of work defines the specific tasks, deliverables, and objectives that are included in our agreement. This outlines the boundaries of the project, ensuring that both parties have a clear understanding of what is expected. Any work or services beyond the defined scope may require additional consideration and will be addressed through a change order process. Unless otherwise outlined in an invoice and or a signed agreement, all work in addition will be subject to a change order, which may modify costs or time delivery.

Change Orders:

Change orders are a means of addressing alterations, additions, or modifications to the original scope of work. We understand that project needs and priorities can evolve. If you wish to make changes to the agreed-upon scope, please notify us in writing, detailing the proposed adjustments and their impact on the project timeline, cost, or other relevant factors.

Once we receive your change order request, we will evaluate its feasibility and provide you with a clear understanding of the implications, including any adjustments to project timelines or pricing. We believe in open communication and will work with you to determine the most appropriate course of action.

Please note that change orders are subject to mutual agreement and will be documented in writing to ensure both parties are aligned on the revised project scope and its associated terms.

Our goal is to accommodate your evolving needs while maintaining project transparency and integrity. We appreciate your cooperation in adhering to the scope of work and change order processes, which contribute to the successful completion of our projects.

If you have any questions or require further clarification regarding the scope of work or change orders, please do not hesitate to reach out to our team at techsupport@thelittledesigngroup.com. Your satisfaction is our priority, and we are here to assist you in achieving your project goals.

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